Your privacy is our priority. This document clearly explains how scarplay collects, uses, stores, and protects the personal information of every member using our platform in Malaysia.
The six core pillars of data protection that form the foundation of scarplay's Privacy Policy
All personal data and financial transactions on scarplay are protected with 256-bit SSL encryption — the same standard used by leading banks worldwide to ensure your information cannot be accessed by any unauthorized party.
Scarplay has never and will never sell, rent, or trade members' personal information to any third party for marketing purposes. Your data belongs to you, and we respect that privacy in full.
Every scarplay member has the full right to access, update, request a copy of, or request the deletion of their personal data at any time through account settings or by contacting our support team.
Scarplay member data is stored on fully secured servers with layered access controls, continuous monitoring, and regular backups. Only authorised personnel may access this data within the scope of their designated duties.
Scarplay operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All member data collection and usage processes are conducted in accordance with the legal framework established by Malaysian authorities.
In the event of any security incident involving member data, scarplay will notify affected members and the relevant authorities within the stipulated timeframe in accordance with our incident response procedures.
Scarplay only collects personal information that is strictly necessary to provide you with the best service. Data collection is carried out transparently and with your full knowledge. The types of information we collect are as follows:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, MyKad number, date of birth | KYC verification and fraud prevention |
| Contact Information | Phone number, email address | Account communications and notifications |
| Financial Data | Bank account number, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Platform security and improvement |
| Usage Data | Gaming activity, preferences, login patterns | Experience personalization and analytics |
All information is collected through the account registration process, day-to-day platform usage, interactions with our customer support team, and technical information automatically collected as you browse the scarplay platform.
Scarplay uses your personal information solely for the purposes stated in this policy. We will not use your data beyond the disclosed scope without obtaining your consent first. The primary uses of data are as follows:
scarplay does not use your personal data to make automated decisions that materially affect your rights without appropriate human review.
Scarplay takes a highly cautious approach to sharing members' personal information. Your data is only shared under the following limited circumstances, and all parties receiving this data are bound by strict confidentiality obligations:
In all data sharing arrangements, scarplay ensures adequate data protection agreements are in place between scarplay and the receiving parties. Member data is never shared for third-party marketing purposes under any circumstances.
The scarplay platform uses cookies and similar tracking technologies to enhance your browsing and platform experience. The following are the types of cookies used:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect certain features of the scarplay platform.
Scarplay continuously invests in security infrastructure to ensure member personal data remains protected at all times. Key security measures we implement include:
Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Once the defined retention period expires, data will be securely deleted or anonymised.
While scarplay takes all reasonable precautions, no security system can be guaranteed 100% secure. We encourage members to practise strong passwords and never share their login credentials.
Under Malaysia's Personal Data Protection Act 2010, you hold several important rights regarding your personal data, all of which scarplay fully respects and facilitates:
You have the right to request a copy of the personal data we hold about you at any time.
You may update or correct any personal data that is inaccurate or out of date.
You may request the deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your data for specific purposes, including direct marketing.
You may request a copy of your data in a machine-readable format for transfer to another platform.
You may request that the processing of your data be restricted in certain circumstances as defined by law.
Scarplay is a platform designed exclusively for adults aged 21 and above. We do not knowingly collect or process personal data of minors.
Should scarplay determine that a minor's personal data has been collected without proper age verification, we will take immediate action to delete that data and close the relevant account. If you believe your child has registered an account on scarplay, please contact our support team immediately so that appropriate action can be taken without delay.
In operating the scarplay platform, member personal data may be transferred to or processed in countries outside Malaysia, primarily in connection with cloud computing infrastructure and international service providers used.
Scarplay ensures that any cross-border data transfers are carried out with adequate safeguards, including:
The scarplay platform may contain links or references to third-party sites or services in certain contexts. scarplay's Privacy Policy does not apply to those third-party sites or services.
Scarplay is not responsible for the privacy practices or content of any third-party sites. We encourage you to read the privacy policy of each site you visit separately. If you have any privacy concerns regarding a third-party site, please contact that site's operator directly.
If you have any questions, concerns, or complaints regarding scarplay's Privacy Policy or how we handle your personal data, our Data Protection Officer team is ready to assist.
You can reach us via:
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant regulatory authority.
scarplay is committed to resolving every privacy-related inquiry promptly, transparently, and fairly. Your trust is our most valuable asset.
Answers to the most frequently asked questions about how scarplay protects your privacy
Now you know how seriously scarplay takes your privacy and data security. Register today and enjoy a safe, fun, and protected gaming experience alongside millions of members across Malaysia.